Shipping Policy

SHIPPING OPTIONS

Delivery costs will vary depending on the service selected, where your item is coming from and its destination. Express delivery is available for the majority of destinations. Standard delivery is available in selected countries. When you're placing your order, the available delivery options for your destination will be displayed at checkout.

Delivery to mailboxes and similar is not currently available. Express delivery for most of Europe countries delivered within 2-4 days. Rest of the world: delivered within 7-14 days.

Delivery times are based on the time your package is sent and should only be used as a guide.

PLATEA TRE cannot take responsibility for customs clearance delays or failed payments, though we'll try to minimise any potential delays.

Depending on your location, our orders can be delivered by different couriers like DHL, UPS, FedEx, TNT or DPD.

TRACKING YOUR ORDER

After you’ve placed an order, we’ll email you with all the details. Our brands and partner boutiques have 2 business days to process your order. Once your order is sent, you’ll receive an email with the tracking number.

Depending on your location and selected delivery method, it can take 2 – 14 business days for your package to arrive. We always aim to deliver your package within the time specified, but sometimes there may be delays due to customs clearance or failed payments.

TAXES

When ordering from within your own region, import duties do not apply. However, you may be required to pay VAT or local sales taxes.